Roles and Responsibilites 

• Build and maintain lasting relationships with clients and partners by understanding their goals
• Establish new opportunities and understand demands within the online retail sector
• Create a functional pipeline and sales funnel of new business
• Manage communications between senior management and stakeholders
• Stay current with company updates and industry trends
• Oversee and achieve organisational goals while upholding best practices
• Manage external agencies and other 3rd parties involved in the sales strategy
• Solve problems for clients by understanding their expectations
• Illustrate the value of products and services to create growth opportunities. Compile and analyse data to identify trends
• Participate in mind mapping, office activities, staff meetings, and client meetings
• Research and assist with program development for existing clients and new prospects
• Will be able to network with clients and partners
• Follow up with clients regularly to ensure needs are being met and to identify opportunities
• Maintain a database of clients, prospects, partners, and vendors 

Experience Requirement 

• Background in sales, business development or client success
• Excellent data organisation and analysis skills
• Proven ability to lead the sales process and close business deals
• Ability to grow existing client base
• Ability to solve problems quickly 
• Good spoken and written communication skills
• Strong presentation and negotiation skills
• Confidence, tact and have a persuasive manner
• Good ‘people skills’, for working with a range of colleagues and clients
• A professional manner
• Good business acumen and the ability to work to budgets and deadlines
• Ability to manage multiple accounts while seeking new opportunities
• Ability to understand client needs and negotiate costs and services
• Proficiency with CRM software and an aptitude for learning new systems
• Willingness to travel as needed to meet with clients and prospects