In this webinar, we looked at:

• Optimising the e-commerce customer experience
• How to design and implement a customer experience that keeps people coming back to your website
• User experience design, personalisation, and customer feedback

Questions we discussed included:

• How do you optimise what the customer experiences first?
• What do you focus on not just to help CWV but ensure an optimal customer experience?
• How do you support yourself, and your customer?
• How do you drive automation and deliver consistent change?

Thank you for joining us!