Webinar - Expectations of Today's Customer


In this webinar, we looked at:

  • Optimising the e-commerce customer experience
  • How to design and implement a customer experience that keeps people coming back to your website
  • User experience design, personalisation, and customer feedback

Questions we discussed included:

  • How do you optimise what the customer experiences first?
  • What do you focus on not just to help CWV but ensure an optimal customer experience?
  • How do you support yourself, and your customer?
  • How do you drive automation and deliver consistent change?

Thank you for joining us!

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