Our Summary

Black Friday 2024 reinforced the ongoing transformation of the retail industry, with online shopping continuing its incline while traditional in-store shopping faced challenges. At The Commerce Team Global, we understand the complexities of these trends and are dedicated to helping retailers adapt and thrive in a digitally driven environment. 

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At The Commerce Team Global, we believe in contributing positively to society and the community around us. Each year, we invest in initiatives that align with our mission and values in creating meaningful change. In 2024, our efforts spanned environmental sustainability, mental health awareness, and support for charitable organisations.  

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For our news and views

Our Summary

Launching an e-commerce site quickly not only gets your products into the market sooner but also saves your business significant costs across development, marketing, and missed revenue opportunities. 

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Our Summary

Access to new markets, diversified revenue streams and increased brand visibility are just a few of the advantages of expanding into global e-commerce. But here’s the catch: venturing into international e-commerce comes with its own set of complexities.

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After months of development, you finally have a product or brand that’s ready to launch. You’ve worked on design, perfected your product’s selling points, and defined your brand identity. Everything is in place — except a place to sell it online. So, what’s next? 

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We're proud to announce that The Commerce Team Global has been named ‘Best New Agency’ at the 2024 European Agency Awards! In less than 24 months, we’ve expanded our team to more than 80 individuals, taken on over 250 projects, and embraced innovation to make a real impact in the e-commerce industry. Now, our hard work has been recognised internationally with this prestigious award. 

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Generative AI has transformed how shoppers discover products online, bringing significant shifts in customer behaviour and business strategies. Over the past year, AI has redefined digital commerce, impacting everything from the way consumers search for products to how retailers optimise their websites and get discovered. 

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Headless commerce is transforming brands’ storefronts, offering greater flexibility and customisation, while traditional (monolithic) storefronts are known for their reliability and quick launch. Ultimately, the best e-commerce approach aligns with your business’s current size, goals, and capabilities, paired with your growth and strategic roadmap. 

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We are Industry Award Winners!
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Our Summary

What are AI Agents? 

An AI agent is a smart system (such as chatbots, virtual assistants, or recommendation engines) that handles customer inquiries independently, using machine learning and natural language processing (NLP) to manage tasks ranging from simple FAQs to complex problem-solving. These agents continuously improve by learning from each interaction, making them an increasingly popular trend in retail. 

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We’re excited to announce the launch of our latest products: SFRA, PWA, and Hybrid Accelerators. These solutions are designed to enable faster go-to-market timelines, reduce development risks, and lower costs for our clients.

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Our Summary

Ecommerce Unfiltered, is a 3-webinar series that offers a clear, practical advice with actionable insights for e-commerce teams. It is a safe space for participants to share their ecommerce challenges and receive expert answers.

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The Commerce Team Global is delighted to announce a strategic partnership with Edgio, the platform of choice for security, speed and simplicity at the edge. This collaboration will combine The Commerce Team Global’s expertise in digital e-commerce with Edgio’s cutting-edge Applications platform to deliver unparalleled performance and protection for clients.  

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We are thrilled to announce that The Commerce Team Global has been honoured with the Silver Award for "Best Ecommerce Boutique Agency" at the Ecommerce Awards 2024. This recognition highlights our commitment to excellence in providing industry leading technology solutions for our clients worldwide. 

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Following our previous success this year in winning the Multi-Territory Agency of 2024 at the Global Agency Awards, and after receiving multiple nominations at the Ecommerce Awards, UK Agency Awards, and European Agency Awards, The Commerce Team Global is now among the shortlisted nominees for The UK Ecommerce Awards. These awards recognise and celebrate outstanding online retail websites, platforms, software, and campaigns, and the agencies and in-house teams that drive them. 

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Our Summary

A high-performing, secure, and reliable online store is crucial for success. Brands like Wall’s Refrigeration Solutions turned to The Commerce Team Global for operational support, platform, and third-party maintenance, 24/7 support, site monitoring and health checks. Here is how our services can transform your business and excel your business objectives. 

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Our Summary

Following our previous success in winning the Multi-Territory Agency of 2024 at the Global Agency Awards, and our multiple nominations at the 2024 Ecommerce Awards, and UK Agency Awards 2024, we are now among the shortlisted nominees for the European Agency Awards 2024, which recognise excellence in the agency sector, emphasising innovation, strategic insight, and significant achievements across Europe. 

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Transforming a Brand Website into a Fully Transactional E-commerce Platform on Shopify Plus 

Transitioning from an informational website to a fully transactional e-commerce platform, prioritising UX is essential, allows customers to purchase directly from their trusted and beloved brands, creating a seamless shopping experience. 

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Our Summary

We are proud to announce our partnership with Scayle, the fastest-growing enterprise commerce platform globally! 

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Our Summary

Following our previous success in winning the Multi-Territory Agency of 2024 at the Global Agency Awards, and our nominations for the Best Ecommerce Boutique Agency at the 2024 Ecommerce Awards, we are now among the shortlisted nominees for UK Agency Awards 2024, which recognise excellence in the UK agency sector, emphasising innovation, strategic insight, and significant achievements. 

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Our Summary

With the recent win as 'Multi-Territory Agency of the Year', we are thrilled to be a contender for the prestigious "Best Ecommerce Boutique Agency" at the London Ecommerce Awards 2024! 

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We are proud to announce our win at the Global Agency Awards 2024, being named the Multi-Territory Agency of the Year. This recognition reflects our dedication to innovation in the digital industry and our commitment to delivering exceptional results for clients worldwide. 

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Our Summary

The implementation of Loqate’s address verification technology on Ann Summers' website brought about significant improvements in various aspects of the customer experience and operational efficiency.

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We're thrilled to announce our shortlisting in the Global Agency Awards 2024. This recognition not only reflects our dedication to excellence but also emphasizes our commitment to delivering exceptional results for our clients worldwide. 

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This case study demonstrates how TCTG successfully implemented Cloudinary’s solution for Phase Eight, a renowned women's fashion retailer, to address these challenges and enhance their e-commerce performance. 

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Do you want to learn how to leverage the transformative power of AI to revolutionise your business operations and empower your employees?

If you missed our webinar series with Amplience, we've got your back! Find the recordings below.

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Deciding on the right e-commerce platform is a crucial step for businesses looking to establish or enhance their online presence. To help you make an informed decision, in this article we will explore the features that differentiate Shopify Plus from its core version Shopify, and how to choose the best solution for your business.

Image: Omnisend.com

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The Commerce Team Global announces an exceptional e-commerce transformation for BioGaia with Shopify Plus. See how our certified Shopify team transformed BioGaia's multi-store management, making operations more streamlined and opening doors for growth. 

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‘Headless’ and ‘Progressive Web Apps (PWAs)’ are often associated in the e-commerce world. If you are a retailer, these are best practices to adopt in your e-commerce solutions, as they reduce platform development costs, improve customers’ experience, and ultimately drive more sales. In this article, we will guide you through the headless commerce world and explain how The Commerce Team Global successfully implemented Adyen’s PWA’s kit.

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Have you ever wondered what your customers do, after they walk into a store and find out that the item they wanted to buy went out of stock? Forrester research explains that:

  • 17% immediately use their mobile devices to make a purchase on a competitor’s website.
  • 37% buy them online when they get home.
  • 35% look for the item at another store.
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Our Summary

Our CEO, Paul Sanderson, announces that "We are pleased to become members of BIMA, a valuable community of industry experts and leaders which we hope will help The Commerce Team Global progress in our ambitious plans for the year ahead. With a key focus on growth and culture we look forward to a long-term relationship with them.”  

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The Commerce Team Global are thrilled to announce we received a silver award.

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The event raised open discussions on a range of cutting-edge topics, reflecting the rapidly evolving landscape of commerce. Everyone engaged in insightful conversations about commerce channels, artificial intelligence (AI), augmented reality (AR) shopping experiences, headless/composable/MACH architectures, the perennial debate of profit versus revenue, and the future of retail and high street.

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The Commerce Team Global are thrilled to announce we received a silver award for the Best e-commerce Agency (large) at the UK Agency Awards 2023. This achievement reaffirms our commitment to excellence in the ever-evolving world of e-commerce, digital and technology. 

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  • Voice user interfaces (VUIs) are gaining increasing popularity, offering a hands-free approach to interacting with technology. This is particularly beneficial for individuals who are multitasking, driving, or have limited mobility. As VUI design advances, there are several prevailing trends and best practices that designers should bear in mind. 
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As more consumers turn to influencer product recommendations and social content, live shopping may particularly appeal to Gen Z and millennial shoppers. 

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As the internet has facilitated easy access to various online stores, consumers can quickly compare prices across different websites. This transparency puts pressure on e-commerce businesses to offer competitive prices, which can affect their profit margins and overall market position. 

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There is a growing trend of sustainability to be at the forefront of a consumer’s mind when purchasing an item. This concept can range from packaging products to business models, and it is become ever so important in the buyer’s decision-making process. 

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Our Summary

The Commerce Team Global are delighted to share that they have achieved ISO/IEC 27001:2022 certification and ISO/IEC 27701:2019. These certifications demonstrate that The Commerce Team Global has implemented a comprehensive information security and privacy management system that meets the highest international standards.

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Our Summary

We have been a busy team over the past few months, here are a selection of things the team have been up to. Watch this space for more! 

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The Commerce Team Global continue storming their growth and now officially have Ridge partner status with Salesforce.

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Headless and composable commerce represent transformative methodologies for building and managing e-commerce websites, offering unparalleled flexibility and scalability. This article explores the most common challenges associated with implementing headless technology and provides actionable strategies to overcome them effectively.

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In today's digital world and challenging times of online retail, where people have access to a plethora of information and products at their fingertips, it is more important than ever for e-commerce businesses to have a fast and responsive website.

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Our Summary

Key takeaways from this article:

  1. Do a GAP analysis
  2. Don’t over complicate it
  3. One size doesn’t fit all!

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The future online customer is increasingly demanding and discerning. They are looking for a personalised, convenient, and secure shopping experience. They are also more likely to shop across multiple channels, including online, in-store, and through social media. 

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So you've heard the term, you understand the words separately but what exactly is it? Lets break it down....

Social commerce is the process of buying and selling products or services through social media platforms. This can include features such as product listings, shopping carts, and checkout processes. 

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Our Summary

You may already have these on your mind but these trends will have an impact on your e-commerce strategy in the not to distant.

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The Commerce Team Global are thrilled to announce we have been shortlisted in 4 categories for the 2023 Global Agency Awards!

We are ready for success as:

  • E-commerce Agency of the Year
  • Independent Agency of the Year
  • Multi-Territory Agency of the Year
  • Best New Agency

The winners will be announced during a virtual awards ceremony on Thursday, 15 June at 15:00 pm GMT.

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Networking with industry experts

The Commerce Team Global sponsored the annual Ecommerce Club Summer BBQ in August. Our clients and partners were welcomed to join us at this event by invitation.

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Optimising E-commerce Webinar Series

Expectations of Today’s Consumer

Brought to you in partnership with The Commerce Team Global and Personify XP.

The second in our webinar series focussing on bringing you snap shots of discussion in the e-commerce sector.

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Discover the story of TFG London’s new homeware brand Inside Story.

The Commerce Team Global were delighted to be the ecommerce agency of choice to build Inside Story and implement Salesforce Commerce Cloud (SFCC), this site adds to TFG London's brand portfolio which also includes Whistles, Phase Eight and Hobbs.

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The Commerce Team Global and Personify XP partnered to bring you a series of bitesize webinars to share their expertise and experience in ensuring you remained at the forefront of maximising your e-commerce strategy. Thank you for joining us!

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The Commerce Team Global loves to work with companies that are on a mission, which is why we are so excited to announce our partnership with Yotpo. Yotpo's eCommerce marketing platform helps brands win and retain customers for life with reviews, SMS marketing, loyalty and referrals, subscriptions, and visual UGC.

The Commerce Team Global are a technology implementation partner and support a wider ecosystem of partners to add integrations to their clients. To have Yotpo on board is a fantastic addition to our technology partner portfolio as together we can support brands of all sizes to strengthen their relationships with consumers. We work together to provide clients like Camelbak, part of the Vista Outdoor Inc group of brands, in the US and Ann Summers in the UK a solutions-based approach to accelerating their growth.

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Our Summary

The two technology companies which offer integration and digital commerce experiences for online e-commerce solutions have announced their merger. 

From January 1, 2023, The Commerce Team and Orion Coders will operate as The Commerce Team Global. The two companies have been collaborating with each other for more than two years and the merger will allow them to expand into new territories and bring their combined expertise to the technology, digital and e-commerce sector. The collaboration to date has seen an impressive client list which includes Unilever, Hobbs, Whistles, Phase Eight, Harvey Nichols, Camelbak, Giro and Campchef who are part of Vista Outdoor in the USA.

Image: The Commerce Team Global Directors

Top: L-R Paul Sanderson, Amit Jain
Bottom: L-R  Suraj Gurung, Kalpesh Patel

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Our Summary

A summary of The Commerce Team Global's (TCTG) community impact for 2022 and a few of the causes we have supported in 2022.

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The Commerce Team Global (TCTG) hosted an impactful day on 16th November 2022 bringing together a range of industry technology partners to share insights and development.

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The Commerce Team Global (TCTG) are delighted to announce their preferred payment service partner of choice in Adyen. Adyen have partnered with The Commerce Team with retail clients including Ann Summers and Bonmarché to provide a seamless and solutions-based approach to partnerships.

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Partnership Announcement

The Commerce Team Global are delighted to announce we have become a trusted partner with Amplience. We will work with Amplience technical and professional services teams to create dynamic customer experiences for commerce brands on our continued journey of growth. We look forward to working with the Amplience Team. 

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Our Summary

The Commerce Team Global in partnership with The Fashion Network and in collaboration with The Commerce Club will be facilitating discussion in this Masterclass.

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The Commerce Team Global are proud to be a member of The Greener Earth Project providing a monthly commitment to tackling deforestation initiatives and contributing to climate action projects.

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The Commerce Team Global are now officially a partner of market leading ratings provider Yotpo.

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Our Summary

The Commerce Team Global are now officially part of the Salesforce Community by becoming an official Salesforce Consulting Partner. Our core focus still remains on Salesforce Commerce Cloud, but we are looking to enable further products of the Salesforce portfolio before the end of 2021.

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The Commerce Team Global are pleased to announce we now support Magento and Shopify Ecommerce solutions.

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