BioGaia

BioGaia is a pioneer and leader in the probiotic science. Their Centre of Excellence collaborates with a global network of scientists to develop products that support the health and well-being of people worldwide, at every life stage.  

Impact

BioGaia migrated to Shopify Plus for seamless multi-storefront management under one account, simplifying operations, billing, and product localisation. 

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Brief

BioGaia’s award-winning products are sold in over 110 countries. Their recent expansion into the APAC region required technical support to enhance their e-commerce capabilities with robust yet easy-to-manage storefronts.

Challenges

  • Managing independent Shopify store accounts for USA, UK, Sweden, Japan, Canada, Australia and New Zealand.
  • Separate billing and storefront management reduced operational efficiency
  • Brand and product localisation required complex processes. 

Our Solution

The Commerce Team Global highlighted the benefits of consolidating BioGaia’s USA, UK, SE, JP, CA, AU, and NZ stores into a single Shopify Plus account. We managed the migration and unification process, supporting UX and brand adjustments for different regions while providing language localisation and multi-language solutions for their storefronts. 

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Working with The Commerce Team Global is very smooth and structured, team are always in high spirits and are happy to jump on a call to discuss the work and provide updates. As well as this, the team show an interest in our brand and come with ideas to help us achieve our goals. 

Michael Clyne, E-commerce Manger, BioGaia

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