BioGaia Case Study

Driving Global Wellness: BioGaia's Digital Journey to International Impact

BioGaia is a global pioneer, leading the way in probiotic innovation to empower healthier lives around the world. Through their dedicated Centre of Excellence, BioGaia unites a dynamic international network of leading scientists and experts, working passionately to develop groundbreaking products that nurture health and well-being across every stage of life. With a commitment to scientific excellence and a vision for global wellness, BioGaia inspires healthier futures, one life-changing probiotic innovation at a time.

Brief

BioGaia’s award-winning products are sold in over 110 countries. Their recent expansion into the APAC region required technical support to enhance their e-commerce capabilities with robust yet easy-to-manage storefronts.

Challenges

  • Managing independent Shopify store accounts for USA, UK, Sweden, Japan, Canada, Australia and New Zealand.
  • Separate billing and storefront management reduced operational efficiency
  • Brand and product localisation required complex processes.

Our Solution

The Commerce Team Global highlighted the benefits of consolidating BioGaia’s USA, UK, SE, JP, CA, AU, and NZ stores into a single Shopify Plus account. We managed the migration and unification process, supporting UX and brand adjustments for different regions while providing language localisation and multi-language solutions for their storefronts.

Result

BioGaia migrated to Shopify Plus for seamless multi-storefront management under one account, simplifying operations, billing, and product localisation.

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Working with The Commerce Team Global is very smooth and structured, team are always in high spirits and are happy to jump on a call to discuss the work and provide updates. As well as this, the team show an interest in our brand and come with ideas to help us achieve our goals.

Michael Clyne, E-commerce Manger, BioGaia

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