Phase Eight

Phase Eight, a valued addition to the TFG portfolio, has been designing premium womenswear and accessories for all occasions for over 45 years and, in 2013, launched an exceptional bridal range.

Impact

We accelerated Phase Eight’s expansion roadmap with a dedicated Salesforce Commerce Cloud team and launched their DACH site, while improving their tech stack and performance through the implementation of Adyen, Cloudinary, and Global-E solutions.

Phase-Eight-Case-Study-Image--2-.jpg Image

Brief

After being acquired by TFG London, Phase Eight needed to establish a robust development roadmap and tech stack to support their expansion. This included custom website development, third-party integrations, and ongoing platform support on Salesforce Commerce Cloud.

Challenges

The TFG team encountered several challenges in their digital operations: 

  • Legacy development cycles that delayed time-to-market
  • A need for greater agility in their tech stack
  • Outdated PDP and UX design, and localisation issues   

Our Solution

  • A dedicated Salesforce Commerce Cloud team to provide ongoing 24/7 support
  • Bi-weekly development sprints and third-party integrations
  • Redesigned PDP and UX to reflect the brand’s premium reputation
  • Launch of their DACH storefront 
Untitled-design---2024-05-20T092708.129.png

"The Commerce Team Global are very collaborative, when we switched over to Salesforce, we had the team come to our office to meet our team and to really see how we worked. They fitted into our schedule and helped us to launch our website on time with all the features that we wanted. We couldn’t be happier with the work that The Commerce Team has done for us."

Chris Tinsley, Group Head of Web Operations, TFG London

Featured Projects
View all projects