Previous Webinars

Episode 1: Unilever Integrated Klaviyo to Take Control of Their Customer Experience

In Episode 1 of our webinar series, Salesforce Commerce Crowd, we discussed how Blueair, a Unilever brand, enhanced customer experience by leveraging Klaviyo technology within their Salesforce Commerce Cloud storefront. We covered:

• Key decision criteria that led to the selection of their tech stack
• The seamless integration process
• Tangible improvements in customer experience. 

Episode 2: Want Customers to Buy More? Let Them Order In-store!

In Episode 2, we discussed how Ann Summers successfully implemented in-store ordering on Salesforce Commerce Cloud, cutting deployment time from six months to just six weeks. We covered:

• The impact of in-store ordering
• How Ann Summers tackled inventory challenges head-on
• Key lessons for tech leaders and retailers looking to optimise their sales strategy