We work with you to ensure projects are a two-way process. We design and implement a project road map and work with you to undertake quarterly reviews to provide optimal service.
Our specialist Client Services Team with be the conduit between you and the Project Management and Technical Teams to ensure all matters are in hand.
Part of this service will ensure feedback is actioned and business reviews including information on products, gaps and competitors can be discussed with you constructively.
2.7 Billion people shop online
£5.8 Trillion in e-commerce revenue (2023)
40% expected growth in sales online
How we approach Client Services
Our dedicated client services offer a strategic approach to collaborative, high-value relationships with you. We have a customer first ideology, giving every customer utmost priority. Service is a priority to us - ask our clients - we have never lost one! Our dedicated client services go beyond traditional customer support. It's a personal approach where a team are assigned to cater to your specific needs.
Account Management: Your dedicated client service manager acts as the primary point of contact, understanding your business goals and challenges.
Proactive Support: Instead of waiting for issues to arise, our team anticipates your needs and proactively offers solutions and recommendations.
Our focus is on building strong, trust-based relationship with you. Our dedicated team fosters open communication and becomes a trusted partner.
We are a verified Salesforce Partner agency. Our technical teams are certified development engineers
Subscription platform creating integrated checkout and customizable subscriber management interfaces
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"The team of developers are incredibly reliable, they’re always available to speak with, and have a good understanding of our brand, business objectives and consumers which is hugely important in delivering overall success."
"We were delighted to partner with The Commerce Team Global! Our complex build spanned two domains, including multiple languages / currencies and custom-configuration, make-to-order product types. The Commerce Team Global were able to manage these challenges and deliver. We are thrilled with the outcome and confident that we now possess the fast, agile, and adaptable platform needed to achieve our ambitious growth targets."
"The Commerce Team Global are very collaborative, they helped us launch our website on time with all the features that we wanted. We couldn’t be happier with the work that The Commerce Team Global has done for us."
