Ben & Jerry's, a Unilever brand, is globally recognised for its delicious ice cream flavours. With a strong physical presence in grocery stores and dessert shops worldwide, Ben & Jerry's sought to enhance its online distribution and cater to the growing demand for online shopping.
Impact
The Commerce Team Global was approached by Unilever to transition Ben & Jerry’s digital presence from a non-transactional brand website to a fully functional e-commerce platform. The objective was to create seamless user experience for their customers, integrating third-party delivery services to ensure fast and reliable order fulfillment.
Ben & Jerry's faced several challenges in their e-commerce journey:
TCTG implemented a comprehensive solution to address these challenges, leveraging our expertise in Shopify Plus.
The Commerce Team Global are working with some of the most iconic Unilever brands, including Wall’s Refrigeration Solutions, Talenti Gelato and Sorbetto, Maille and more. Read our case study to find out more or reach out to info@thecommerceteam.com.
"Our expertise across multiple e-commerce verticals and our ability to deliver tailored solutions, combined with the trust we've built through open communication and a commitment to exceeding expectations, has positioned us as the preferred partner for many Unilever brands. In addition, Unilever's commitment to innovation, sustainability, and global reach aligns perfectly with our mission and values to deliver the latest e-commerce solutions that meet the evolving needs of the retail sector."
Hemant Chetwani, Technical Lead, The Commerce Team Global