Our Summary

We're thrilled to announce our shortlisting in the Global Agency Awards 2024. This recognition not only reflects our dedication to excellence but also emphasizes our commitment to delivering exceptional results for our clients worldwide. 

The Global Agency Awards celebrate the best in the agency landscape, highlighting creativity, strategic thinking, and impactful results. 

Show more
New
Our Summary

This case study demonstrates how TCTG successfully implemented Cloudinary’s solution for Phase Eight, a renowned women's fashion retailer, to address these challenges and enhance their e-commerce performance. 

Show more
New

2 min read

For our news and views

Our Summary

Do you want to learn how to leverage the transformative power of AI to revolutionise your business operations and empower your employees?

 

If you missed our webinar series with Amplience, we've got your back! Find the recordings below.

Show more
New

1 min read

Our Summary

Deciding on the right e-commerce platform is a crucial step for businesses looking to establish or enhance their online presence. To help you make an informed decision, in this article we will explore the features that differentiate Shopify Plus from its core version Shopify, and how to choose the best solution for your business.

Image: Omnisend.com

Show more
New

3 min read

Our Summary

The Commerce Team Global announces an exceptional e-commerce transformation for BioGaia with Shopify Plus. See how our certified Shopify team transformed BioGaia's multi-store management, making operations more streamlined and opening doors for growth. 

Show more
New

3 min read

Our Summary

‘Headless’ and ‘Progressive Web Apps (PWAs)’ are often associated in the e-commerce world. If you are a retailer, these are best practices to adopt in your e-commerce solutions, as they reduce platform development costs, improve customers’ experience, and ultimately drive more sales. In this article, we will guide you through the headless commerce world and explain how The Commerce Team Global successfully implemented Adyen’s PWA’s kit.

Show more
New

3 min read

Our Summary

Have you ever wondered what your customers do, after they walk into a store and find out that the item they wanted to buy went out of stock? Forrester research explains that:

  • 17% immediately use their mobile devices to make a purchase on a competitor’s website.
  • 37% buy them online when they get home.
  • 35% look for the item at another store.
Show more
New

3 min read

Our Summary

Our CEO, Paul Sanderson, announces that "We are pleased to become members of BIMA, a valuable community of industry experts and leaders which we hope will help The Commerce Team Global progress in our ambitious plans for the year ahead. With a key focus on growth and culture we look forward to a long-term relationship with them.”  

Show more
New

1 min read

Our Summary

The event raised open discussions on a range of cutting-edge topics, reflecting the rapidly evolving landscape of commerce. Everyone engaged in insightful conversations about commerce channels, artificial intelligence (AI), augmented reality (AR) shopping experiences, headless/composable/MACH architectures, the perennial debate of profit versus revenue, and the future of retail and high street.

Show more
New

Estimated time: 2 mins

Our Summary

The Commerce Team Global are thrilled to announce we received a silver award for the Best e-commerce Agency (large) at the UK Agency Awards 2023. This achievement reaffirms our commitment to excellence in the ever-evolving world of e-commerce, digital and technology. 

Show more
New

1 min read

Our Summary
  • Voice user interfaces (VUIs) are gaining increasing popularity, offering a hands-free approach to interacting with technology. This is particularly beneficial for individuals who are multitasking, driving, or have limited mobility. As VUI design advances, there are several prevailing trends and best practices that designers should bear in mind. 
Show more
New

2 min read

Our Summary

As more consumers turn to influencer product recommendations and social content, live shopping may particularly appeal to Gen Z and millennial shoppers. 

Show more
New

2 min read

Our Summary

As the internet has facilitated easy access to various online stores, consumers can quickly compare prices across different websites. This transparency puts pressure on e-commerce businesses to offer competitive prices, which can affect their profit margins and overall market position. 

Show more
New

2 min read

Our Summary

There is a growing trend of sustainability to be at the forefront of a consumer’s mind when purchasing an item. This concept can range from packaging products to business models, and it is become ever so important in the buyer’s decision-making process. 

Show more
New

1 min read

Our Summary

The Commerce Team Global are delighted to share that they have achieved ISO/IEC 27001:2022 certification and ISO/IEC 27701:2019. These certifications demonstrate that The Commerce Team Global has implemented a comprehensive information security and privacy management system that meets the highest international standards.

ISO-27001.png          ISO-27701---Mark.SyUft9w2h.jpg

Show more
New

1 min read

Our Summary

We have been a busy team over the past few months, here are a selection of things the team have been up to. Watch this space for more! 

Show more
New

2 min read

Our Summary

The Commerce Team Global continue storming their growth and now officially have Ridge partner status with Salesforce.

The Commerce Team Global strive to provide the best technology integration services for all their clients and are recognised for their expertise and development across the Salesforce Commerce Cloud portfolio.

Salesforce-logo.png

Show more
New

1 min read

Our Summary

Headless & composable commerce is a relatively new approach to building and managing e-commerce websites. It involves decoupling the frontend presentation layer from the backend content management system (CMS). This allows for greater flexibility and scalability, as well as the ability to build more engaging and personalized experiences for customers.

 

However, headless projects can be complex and challenging to implement. There are a number of reasons why headless projects fail, including:

  • Lack of planning and preparation. Headless projects require a significant amount of planning and preparation. This includes defining the business requirements, choosing the right technologies, and assembling a team with the right skills. If these steps are not taken, the project is likely to fail.
  • Technical challenges. Headless projects can involve a number of technical challenges, such as integrating different systems, managing APIs, and securing data. If these challenges are not properly addressed, the project can be delayed or even abandoned.
  • Change management. Headless projects often require significant changes to the way that a business operates. This can include changes to the way that content is created and managed, the way that marketing and sales campaigns are run, and the way that customer service is provided. If these changes are not managed effectively, the project can be derailed.
  • Lack of resources. Headless projects can be expensive and time-consuming. If the project does not have the necessary resources, it is likely to fail.
Show more
New

2 min read

Our Summary

In today's digital world and challenging times of online retail, where people have access to a plethora of information and products at their fingertips, it is more important than ever for e-commerce businesses to have a fast and responsive website.

A slow website can have a number of negative consequences, including:

  • Increased bounce rate: A study by Google found that a 0.1 second delay in page load time can lead to a 7% increase in bounce rate. This means that if your website takes 2 seconds to load, you could be losing out on 7% of potential customers.
  • Lower conversion rate: A study by Crazyegg found that a 1 second delay in page load time can lead to a 7% decrease in conversion rate. This means that if your website takes 2 seconds to load, you could be losing out on 7% of potential sales.
  • Reduced SEO ranking: Google takes website speed into account when ranking websites in search results. This means that if your website is slow, it will be less likely to appear high in search results, which can lead to fewer visitors and sales.
Show more
New

2 min read

Our Summary

Highlights from this article:

  1. Do a GAP analysis
  2. Don’t over complicate it
  3. One size doesn’t fit all!

Choosing the right e-commerce platform is crucial for your online business. The right platform can help you sell your products effectively and grow your business. Here is a comprehensive guide to help you make an informed decision.

1. Define Your Needs & Scope – understand what you want before you start

Whether it is a new business or a migration from a legacy system, the same principles apply. Identify the specific needs of your business.

First and foremost, what is the objective of the new site? Use data and analytics to understand what doesn’t currently work
Performance, architecture change eg headless, increased functionality and the list goes on.

Whilst establishing the scope, define what success looks like and define the KPIs

What is your target market & customer experience?

Functional GAP analysis

What is the existing functionality of your website?

What is the desired list of functionalities you must have for day one?

Answering these questions will provide a clear understanding of your requirements and avoid getting trapped in the shiny new tech that is available.

2. Budget: define a solution that matches the investment

The cost of e-commerce platforms varies greatly. Make sure to factor in all costs such as platform fees, transaction fees, add-on features, web hosting and design. Choose a platform that fits within your budget but also satisfies your business needs, a good integration partner will support and advise on a tech stack that meets your needs as well as your budget.

Show more
New

3 min read

Our Summary

Highlights from this article: 

  1. Personalisation and understanding your consumers’ data is key for creating content that connects well with them

  1. Having more than two products that you sell will allow you to reach a wider audience and shows your business can cater for multiple people

  1. Being present and active on all your social platforms will allow for your business to be seen, heard, and not lost within the noise

The future online customer is increasingly demanding and discerning. They are looking for a personalised, convenient, and secure shopping experience. They are also more likely to shop across multiple channels, including online, in-store, and through social media. 

Show more
New

3 min read

Our Summary

Highlights from this article:

  1. Live shopping is going to the next biggest way to shop online

  1. Creating an online presence for your brand will be the biggest bonus you can do for your company. Set your footprint on the digital world

  1. Connections with big influencers within the social commerce world will allow you to reach a wider audience

So you've heard the term, you understand the words separately but what exactly is it? Lets break it down....

Social commerce is the process of buying and selling products or services through social media platforms. This can include features such as product listings, shopping carts, and checkout processes. 

Why is social commerce important? 

Social commerce is important because it allows businesses to reach a wider audience and make it easier for customers to buy products or services. It can also help businesses to build relationships with customers and create a more personalised shopping experience. 

Show more
New

3 min read

Our Summary

You may already have these on your mind but these trends will have an impact on your e-commerce strategy in the not to distant....

1. Social commerce

Social commerce is the use of social media platforms to sell products and services. This trend is growing rapidly, as more and more people are using social media to shop. In fact, a study by eMarketer found that social commerce sales are expected to reach $327 billion in 2023.

There are a number of ways to use social commerce to boost your sales. One way is to create social media posts that promote your products or services. You can also use social media to run contests and giveaways, or to connect with influencers who can promote your products to their followers.

2. Live streaming

Live streaming is another trend that is quickly gaining popularity in the e-commerce world. This allows businesses to connect with potential customers in real time and answer their questions about products or services. Live streaming can also be used to showcase new products or to host Q&A sessions with experts.

3. Chatbots

Chatbots are computer programs that can simulate conversation with human users. This technology is being widely adopted by ecommerce businesses to provide customer service, answer questions, and make sales. Chatbots can be used to automate tasks that would otherwise require human intervention, such as answering frequently asked questions or processing orders.

Paul Sanderson, Director

“Whilst we believe that Chatbots are developing at a rate we have never seen before and therefore increasing efficiency and response times for businesses. Do not forget the end user. Chatbots can be extremely beneficial in answering functional queries regarding the search for information, they cannot replace human intervention. If a customer in unhappy and their issue is very specific/unique it is very unlikely a customer will be happy with an automated response. Empathy and human interaction are vital to customer service and if customers are to be retained they will still need ‘that personal touch’ to ensure they are being heard”

Show more
New

2 min read

Our Summary

The Commerce Team Global are thrilled to announce we have been shortlisted in 4 categories for the 2023 Global Agency Awards!

We are ready for success as:

  • E-commerce Agency of the Year
  • Independent Agency of the Year
  • Multi-Territory Agency of the Year
  • Best New Agency

The winners will be announced during a virtual awards ceremony on Thursday, 15 June at 15:00 pm GMT.

Show more
New

1 min read

Our Summary

Networking with industry experts

The Commerce Team Global sponsored the annual Ecommerce Club Summer BBQ in August. Our clients and partners were welcomed to join us at this event by invitation.

Show more
New

1 min read

Our Summary

Optimising E-commerce Webinar Series

Expectations of Today’s Consumer

Brought to you in partnership with The Commerce Team Global and Personify XP.

The second in our webinar series focussing on bringing you snap shots of discussion in the e-commerce sector.

Show more
New

1 min read

Our Summary

Discover the story of TFG London’s new homeware brand Inside Story.

The Commerce Team Global were delighted to be the ecommerce agency of choice to build Inside Story and implement Salesforce Commerce Cloud (SFCC), this site adds to TFG London's brand portfolio which also includes Whistles, Phase Eight and Hobbs.

Show more
New

2 min read

Our Summary

The Commerce Team Global and Personify XP partnered to bring you a series of bitesize webinars to share their expertise and experience in ensuring you remained at the forefront of maximising your e-commerce strategy. Thank you for joining us!

Webinar 1 - Headless/Composable vs SAAS - which is right for my business?

Show more
New

1 min read

Our Summary

The Commerce Team Global loves to work with companies that are on a mission, which is why we are so excited to announce our partnership with Yotpo. Yotpo's eCommerce marketing platform helps brands win and retain customers for life with reviews, SMS marketing, loyalty and referrals, subscriptions, and visual UGC.

The Commerce Team Global are a technology implementation partner and support a wider ecosystem of partners to add integrations to their clients. To have Yotpo on board is a fantastic addition to our technology partner portfolio as together we can support brands of all sizes to strengthen their relationships with consumers. We work together to provide clients like Camelbak, part of the Vista Outdoor Inc group of brands, in the US and Ann Summers in the UK a solutions-based approach to accelerating their growth.

Show more
New

2 min read

Our Summary

The two technology companies which offer integration and digital commerce experiences for online e-commerce solutions have announced their merger. 

From January 1, 2023, The Commerce Team and Orion Coders will operate as The Commerce Team Global. The two companies have been collaborating with each other for more than two years and the merger will allow them to expand into new territories and bring their combined expertise to the technology, digital and e-commerce sector. The collaboration to date has seen an impressive client list which includes Unilever, Hobbs, Whistles, Phase Eight, Harvey Nichols, Camelbak, Giro and Campchef who are part of Vista Outdoor in the USA.

Image: The Commerce Team Global Directors

Top: L-R Paul Sanderson, Amit Jain
Bottom: L-R  Suraj Gurung, Kalpesh Patel

Show more
New

3 min read

Our Summary

A summary of The Commerce Team Global's (TCTG) community impact for 2022 and a few of the causes we have supported in 2022.

Show more
New

1 min read

Our Summary

The Commerce Team Global (TCTG) hosted an impactful day on 16th November 2022 bringing together a range of industry technology partners to share insights and development.

Show more
New

1 min read

Our Summary

The Commerce Team Global (TCTG) are delighted to announce their preferred payment service partner of choice in Adyen. Adyen have partnered with The Commerce Team with retail clients including Ann Summers and Bonmarché to provide a seamless and solutions-based approach to partnerships.

Show more
New

1 min read

Our Summary

Partnership Announcement

The Commerce Team Global are delighted to announce we have become a trusted partner with Amplience. We will work with Amplience technical and professional services teams to create dynamic customer experiences for commerce brands on our continued journey of growth. We look forward to working with the Amplience Team. 

Show more
New

1 min read

Our Summary

Join Us.... At The Joys Of Replatforming Event

The Commerce Team Global in partnership with The Fashion Network and in collaboration with The Commerce Club will be facilitating discussion in this Masterclass.

Show more
New

1 min read

Our Summary

The Commerce Team Global are proud to be a member of The Greener Earth Project providing a monthly commitment to tackling deforestation initiatives and contributing to climate action projects.

Show more
New

1 min read

Our Summary

The Commerce Team Global are now officially a partner of market leading ratings provider Yotpo.

Show more
New

1 min read

Our Summary

The Commerce Team Global are now officially part of the Salesforce Community by becoming an official Salesforce Consulting Partner. Our core focus still remains on Salesforce Commerce Cloud, but we are looking to enable further products of the Salesforce portfolio before the end of 2021.

Show more
New

1 min read

Our Summary

The Commerce Team Global are pleased to announce we now support Magento and Shopify Ecommerce solutions.

Show more
New

1 min read